31 Oct AOMF Seminar on the Role of the Ombudsman/Mediator in Crisis Management – Program Update and Special Occasion
The Ombudsman of Seychelles had the honour of attending the Seminar on the Role of the Ombudsman/Mediator in Crisis Management, jointly organized by the Mediator of the Grand Duchy of Luxembourg and the AOMF in Luxembourg at the end of October 2023.
Keynote speaker, Advocate Paulette Lenert, Deputy Prime Minister & Minister of Health of the Grand Duchy of Luxembourg flanked by attending Ombudsman & Mediators from French-speaking members of AOMF
The Seminar was held in Luxembourg Cityunder the theme « La gestion des crises : quel rôle pour le médiateur » from 24th to 25th October, 2023
Highlights of the two-day seminar included the keynote address delivered by the Deputy Prime Minister and Minister of Health of Luxembourg, Advocate Paulette Lenert, on the theme “Navigating Crises in a Changing World”
“The role of the Ombudsman/Mediator is to hold up mirror to what we can and must do better.” Adv. Lenert
Crisis Communication Strategies
Speakers led the attendees through reflection on effective communication during crises, highlighting the importance of clear and timely communication, while others delved into the legal and ethical considerations that play a pivotal role in managing crises responsibly and ethically.
Debates and discussions covered a practical understanding of crisis management as well as offering international perspectives on crisis resolution, shared through cross-cultural insights and perspectives of AOMF members.
Leisure time
In addition to the networking opportunity allowed participants over the lunch and coffee breaks, the Mediators and Ombudsman, along with their support staff were hosted to a ‘royal’ supper attended by guest of honour, Prince Louis of the Grand Duchy of Luxembourg. This event in the presence of royalty added an extra layer of significance and grandeur to the event, making it an even more exceptional and memorable occasion for all attendees.
The gracious hostess, Mediator of Luxembourg, Mrs Claudia Monti also facilitated a visit to the Lëtzebuerg City Museum where members were treated to a guided tour of Luxembourg City’s 1,000+ years of history. The museum illustrates the origins of this beautiful city alongside its spectacular architecture, panoramic lift and location on the Corniche in the heart of the Old Town.
Ombudsman & Mediators of French-speaking countries with Prince Louis of the Grand Duchy of Luxembourg (9th from right)
The Seminar on Crisis Management provided a valuable platform for learning, sharing experiences, and networking. We look forward to implementing the knowledge and insights gained during the seminar to enhance our crisis management capabilities at the Seychelles Ombudsman’s Office.
We express our gratitude to the Mediator of the Grand Duchy of Luxembourg and the AOMF for hosting this remarkable event and creating such an enriching experience for all participants.